1. Outgoing faxes

  • Click on the Fax module icon, then select Send fax to open the Fax module.
  • Read the information message and click the OK button.

PDF file:

  • Enter the path or browse for a PDF file that you wish to send using the icon.

Information that you enter in the Send Fax wizard will be displayed on the Fax cover page if you choose to send a cover page. In the Send Fax window you can see two sections, To and From.


TO Section

  • Name:
Enter the name of the recipient. For example, Tim Barr.
  • Fax:
Enter the phone number to which you want to send your fax, for example, 02033998800.
  • Phone:
Enter the phone number of the recipient.
  • Email:
Enter the recipient's email.
  • Company:
Enter the recipient's company name.


FROM Section

  • Name:
This field will be automatically populated with your gloCOM username.
  • Caller ID:
Caller ID is a drop-down menu with the list of caller IDs allowed for an extension. Caller IDs are added from the PBXware GUI


  • Fax:
Enter your fax number.
  • Phone:
Enter your phone number.
  • Email:
Enter your email.
  • Company:
Enter your company's name.



Additional information like comments and status can be entered also.

When sending fax user is presented with a “Sent X of Y pages” so fax sending progress is more detailed.

2. Incoming faxes

  • Show list of all received and pending fax documents.