GloCOM GO dashboard incorporates call information and easy control of Enhanced Services.
The dashboard can be started from the drawer menu and will present you with the latest call information. Call related data like total calls, a number of answered calls, talk time and Billing information will be displayed in the dashboard.
In addition, the user will be able to see voicemail status and a number of voicemail messages. On top of that, users will now be able to see the current status of enhanced services as well as be able to enable or disable them. Users are now able to control Call Forwarding, Do Not Disturb and Block Caller ID services. In case one or more of these enhanced services are not visible in GloCOM GO Dashboard.
In case more than one device is registered to a particular extension Registered Devices section will display information about all connected devices including User Agent, IP address and Country name device is connecting from (based on GeoIP information).
Today's calls
Today's calls section displays information on call statistics for the current day.
- Total
- This field provides information on a total number of calls (inbound/outbound) extension made today.
- Answered
- This field provides information on a number of answered calls extension made today.
- Talk time
- This field provides information on the total time extension that was on call today. Talk time is formatted as H:MM:SS.
- Call Rating
- This field will display the number of extension funds spent for the day. In case when call rating is not enabled, this field will be empty, with no information.
Settings
The settings section allows you to check the status of extensions Enhanced Services, as well as the option to enable or disable them.
- Block Caller ID
- This option allows you to enable or disable Caller ID blocking. The status will inform you whether Block Caller ID is turned On or Off.
- Call forwarding
- This option allows you to enable or disable call forwarding enhanced service. The status will inform you whether Call Forwarding is turned On or Off.
- Do Not Disturb
- This option allows you to enable or disable the Do Not Disturb enhanced service. The status will inform you whether Call Forwarding is turned On or Off.
- Caller ID Number
- This feature will work if there are caller IDs set in PBXWare for the user's extension. By default, it is None (user's extension).
Registered Devices
This section contains information about all devices registered to the extension. In case more than one device is registered to a particular extension Registered Devices section will display information about all registered devices including User Agent, IP address and Country name device is registering from (based on GeoIP information).
- User Agent
- This field provides information about the User Agent type for every registered device.
Send Feedback
- Send Feedback
- In case of any malfunction or issue with this app, user can send feedback.